Training needs assessments (TNA) are carried out in coordination
with local in-country partners, Energy Group alumni and
alumni organizations. Extensive interviewing and analysis
of current available documentation and information is carried
out prior to preparing an initial design of a training program.
The initial design is shared with the client and recipient
organizations in order to ensure that the training will
address key objectives of each. The Energy Group draws upon
existing resources and works with other on-going development
programs in order not to overlap efforts and to maximize
the impact of the final training effort. TNAs include suggestions
for follow-up and monitoring to assess the impact of the
training program.
Energy Group staff identify specific training needs by
coordinating with USAID and local counterparts (host training
institutions, senior managers, executives and government
officials) and key persons associated with on-going related
technical assistance (TA) activities to evaluate the current
human resource capacity needs for the sector and reach agreement
together as to how these can best be addressed. The Energy
Group avoids undertaking costly, broad-scale needs assessments
where possible, using instead targeted needs assessments
that ensure that training is the appropriate solution to
institutional performance problems. Such assessments identify
what skills need to be obtained, and how, as well as whether,
results are best achieved by hiring well-trained personnel,
by subcontracting, or by bringing in outside training providers.
Energy Group staff adapt the needs assessment process to
the partner organization's needs, resources, and urgency.
We have developed methods that address key questions without
incurring undue cost of time and resources, using partial
and very targeted needs assessments where possible. Because
the Energy Group has conducted TNAs in many forms for a
wide range of developing country needs, we are able to advise
the sponsor on what aspects of a TNA are best-suited to
a particular situation. IIE has the neutrality, perspective
and judgement needed to balance the organization's opinion
with the TNA results, within budget constraints.
In IIE's experience, the most successful training needs
assessments are those conducted not by human resource professionals
but by middle- to senior-level managers who have a blend
of technical and training/human resources experience. This
is particularly important in the energy sector, where the
program manager conducting the TNA often interviews high-level
energy officials in the public and private sectors.
The training needs assessment conducted for the Brazil-U.S.
Energy Training Program provides an example of IIE's approach
to conducting TNA. IIE made an in-country needs assessment
to determine the training needs of Brazilian entities involved
with private sector participation in the electricity sector,
energy efficiency, and renewable energy, and to define a
set of training activities that could be undertaken within
the available resources. IIE's team conducted a series of
face-to-face and telephone interviews with a wide range
of institutional players to determine human resource capacity
needs. The team sought to resolve overlapping and conflicting
needs among institutions; develop a training plan that would
enhance the impact of the training; maximize the potential
for a broader audience reach; avoid duplication of other,
related training programs; ensure the feasibility of implementing
the program; and ensure the program's cost-effectiveness.
The TNA indicated that much of the skills needed were managerial,
rather than technical as originally indicated.